Fresco Aurora Outdoor Heater
An outdoor entertaining appliance like no other. The app controlled Fresco Aurora combines ambient infrared heat, dimmable task lighting and mood lighting in one stylishly designed unit. Designed to be suspended from flat or gabled roofs and is ideal for external dining areas, verandas and balconies that will transform your outdoors into a cosy ambient space - all year round.
Availability: In stock
|Halo Heat Technology||2 x 1000W Carbon Fibre Medium Wave IR Heat Lamp|
|Bright Functional Lighting||2 x 16W LED strips (3000k)|
|Switch ON Unit||Yes|
|Remote Control||Optional Accessory to be purchased separately|
|Dimmable Task Light||Yes|
|Coloured Mood Lighting||Yes|
|Smart Phone App Control||Yes (iPhone iOS9 & above & Android)|
|Power requirements||DIY / 2.5m power lead & 3 pin. 10Amp plug|
|Product Installation||Ceiling mounted only (Cannot be mounted on a wall)|
|Total Watts||1800 - 2060|
|Rating (Volts)||230 - 240|
|Minimum Installation height||2.1 (metres off the ground)|
|Weight in kg||12|
Bright Functional Lighting2 x 16W LED strips (3000k)
Coloured Mood LightingYes
Dimmable Task LightYes
Halo Heat Technology2 x 1000W Carbon Fibre Medium Wave IR Heat Lamp
Min. Installation height2.1 (metres off the ground)
Power requirementsDIY / 2.5m power lead & 3 pin. 10Amp plug
Product InstallationCeiling mounted only (Cannot be mounted on a wall)
Rating (Volts)230 - 240
Remote ControlOptional Accessory to be purchased separately
Smart Phone App ControlYes (iPhone iOS9 & above & Android)
Switch ON UnitYes
Total Watts1800 - 2060
Weight in kg12
Where should I position my unit?
Your unit should be hanging at least 2.1m from the ground. It should also be positioned a minimum of 300mm from the ceiling (from ceiling to underside of the unit). The unit should be at least 400mm from any outside area or wall.
How long will the heat lamps last?
The heat lamps are expected to last for 5000 hours. (Approx. 5 hours/day for 3 years). mood light LED's are expected to also last for 5000 hours.
What is the standby power consumption?
Standby power is less than 2 watts.
Is the unit suitable for coastal environments?
Yes the unit is suitable for coastal environments
Can I wall mount Fresco?
No, Fresco cannot be wall mounted. It has been designed to be celing mounted only.
Does the unit come in different sizes?
Fresco is available in only one size.
What area does it heat?
The unit is suitable for a 1-8 person table/lounge area. If you have a larger area you may need to purchase another unit.
Can I use the Fresco Aurora App to control Fresco model?
The free IXL Fresco Aurora App is only compatible with Fresco Aurora. The IXL Fresco Aurora App is only supported by iOS9 & above for iPhones.
How many amp is the unit?
How many units can run on a circuit (10 amp)?
1 unit can run on 1 circuit, assuming no other appliances are using the same circuit. If you have two fresco units you will need 2 circuits.
Can I use an extension cord with my Fresco unit?
No, we do not recommend you use an extension cord.
How do I install a power outlet above my Fresco unit?
Please call a certified electrician to install a power point on your ceiling if you do not have one. Please note that the point should be installed directly above the cord of the unit. Do not install the power point directly above the Fresco unit.
Will my product rust?
Fresco products made with anticorrosive aluminised steel and are powder coated to help prevent rust.
How do I clean my product?
To clean the glass, turn off your Fresco, wait for it to cool then lightly wipe with a glass cleaner. To clean the rest of the unit we recommend using a feather duster or damp microfiber cloth.
I don’t have a smart phone and want to purchase the Fresco Aurora, can I buy an additional/optional remote?
Yes, however if you have wi-fi and a router at your house we strongly recommend to pair the Fresco Aurora to your wi-fi router. After this you can continue to use the optional remote as desired. If you do not pair the Fresco Aurora to your wi-fi, you will continually need to turn off a green coloured light that may be activated if your wi-fi signals drops, or resets or the unit is picking up your neighbours wi-fi. Note: the remote does not have timer or changing “Moods” colours. You can only select one colour.
I want the Fresco Aurora model for the coloured mood lights but don’t want to use my home wi-fi. Can I just buy the remote and use it that way?
Yes, however, if you have wi-fi and a router at your house we strongly recommend to pair the Fresco Aurora to your wi-fi router. After this you can continue to use the optional remote as desired. If you do not pair the Fresco Aurora to your wi-fi, you will continually need to turn off a green coloured light that may be activated if your wi-fi signals drops, or resets or the unit is picking up your neighbours wi-fi.
What is the range of the Fresco in built Wi-Fi module?
20m in ideal conditions
What should I do if I have a limited range of Wi-Fi in my house?
The Fresco Aurora is designed to work with commercially available wifi range extenders to overcome such issues.
What happens if I turn off the Wi-Fi signal in my home?
The Fresco Aurora will experience loss of connection and the unit will need to be reset and setup as instructed in the setup guide. It is suggested to keep the WiFi router on to avoid setting up the unit multiple times.
I cannot find my wifi network on the list of available networks during setup.
Please consider closing and reopening the app as sometimes it may take a little longer for fresco to find the network.
How many smart devices can be connected to the Fresco Aurora at one time/operate the Fresco Aurora at one given time?
Multiple devices can be connected to the Fresco Aurora at the same time, however we suggest using a single phone to control a single unit, as signal from multiple sources can cause the unit to not function as desired.
How many Fresco Aurora units can be controlled by one device?
A multitude of units can be controlled by one single smart device, however kindly note that if all units are operated via one smart device they will all operate interdependently. You will not be able to operate each unit independently of each other.